Self Help

Battle for the Bird Jack Dorsey, Elon Musk, and the $44 Billion Fight for Twitter's Soul - Kurt Wagner

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Matheus Puppe

· 64 min read

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  • Jack Dorsey helped found Twitter in 2006 but eventually came to see the company structure as constraining its potential. He pushed for Twitter to be privatized.

  • In 2022, Elon Musk bought Twitter for $44 billion with plans to take it private. Dorsey supported this acquisition as he believed Musk understood Twitter’s importance and would address its challenges outside of public market pressures.

  • While Twitter punched above its weight culturally, it struggled financially compared to tech giants like Facebook and Google. Some of this was due to Dorsey never prioritizing profits as CEO.

  • Taking Twitter private was meant to help its goals but proved challenging as Musk spent months criticizing Twitter leadership and the company itself before trying to abandon the deal. This disrupted Twitter’s culture.

  • In the end, Dorsey may have bet on the wrong billionaire to solve Twitter’s issues, as Musk’s acquisition process created more uncertainties for the platform.

  • Jack Dorsey became interim CEO of Twitter in June 2015 after Dick Costolo resigned, citing burnout from the demanding job. Costolo had turned Twitter profitable but it was still lagging Facebook in user and revenue growth.

  • Dorsey was already running Square but agreed to step in temporarily at Twitter while the board searched for a permanent CEO. Some on the board wanted Dorsey long-term due to his product expertise.

  • Costolo had faced immense pressure and threats as CEO of the influential platform. His successor Parag Agrawal later admitted Twitter wasted opportunities and could have been stronger in areas like monetization and policy.

  • Dorsey’s first stint as Twitter CEO earlier in its history was rocky and he was eventually fired, so taking the interim role was not guaranteed to go smoothly. But he was well positioned from still being chairman and meeting weekly with Costolo.

So in summary, Jack Dorsey returned as interim Twitter CEO in 2015 to stabilize the platform while the board searched for a permanent leader, despite his checkered history there, due to his product skills which were seen as what Twitter needed.

  • Jack Dorsey had a passion for technology from a young age. He was fascinated by maps, cities, and infrastructure. He developed an early interest in coding and hacking.

  • He dropped out of college after discovering a security vulnerability, which led to his first job at a dispatch company in New York. He moved around working various tech jobs, including at an early delivery startup.

  • In 2000, he sketched out the idea for a mobile status updating service called STAT.US but the technology wasn’t ready yet. He continued exploring various passions while living in different cities.

  • In 2004, he moved back to California and took odd jobs. He got a job at the podcasting startup Odeo after meeting the founder Ev Williams.

  • As Odeo struggled, Dorsey pitched his old idea of a mobile status updating service, now called Twitter. Williams liked the idea and had Dorsey and Biz Stone build the original prototype, launching Twitter in March 2006.

  • Jack Dorsey came up with the idea for Twitter in 2006 while working at a company called Odeo. The initial product allowed people to post short “status updates” of 140 characters or less that could be delivered to followers via text message.

  • Twitter grew slowly at first, with only around 5,000 users after 6 months. One of the founders, Noah Glass, was pushed out due to internal tensions.

  • Twitter’s breakthrough came at the South by Southwest conference in 2007, where it won an award and gained over 100,000 new users in 3 months from exposure.

  • Dorsey was made Twitter’s first CEO in 2007 due to his role in creating the product. However, as a CEO he struggled with management and priorities, wanting Twitter to be more of a public service than a company.

  • In 2008, Twitter’s chairman Ev Williams pushed out Dorsey as CEO due to performance issues. Dorsey was devastated but maintained a public role.

  • In 2010, Dorsey secretly maneuvered behind the scenes to get Williams fired as CEO, replacing him with Dick Costolo.

  • In 2015, Dorsey stepped in as interim Twitter CEO after Costolo stepped down. However, he still had his full-time job as CEO of Square, the financial payments company he co-founded in 2009.

  • Jack Dorsey was named interim CEO of Twitter in 2015 while also serving as CEO of Square. He did not want to leave Square, as it was preparing for an IPO.

  • Twitter’s board wanted a full-time CEO and said they would only consider candidates who could commit full time. Dorsey maintained he would stay at Square. It was a game of chicken between Dorsey and the board.

  • Square’s head of PR released a statement from Dorsey committing to staying at Square, worrying Twitter’s board may try to kill the statement.

  • The board tried to pressure Dorsey by saying they would only consider full-time candidates. But they eventually blinked and gave Dorsey the Twitter CEO job permanently, while he remained at Square part-time.

  • To accommodate the part-time arrangement, Twitter made its COO Dorsey’s number 2 and brought on a former Google executive as chairman to help coach and oversee Dorsey running both companies.

  • It was an incredibly stressful time for Dorsey running two major companies, but he developed a strict morning routine including meditation to help cope with the demanding schedule.

Here is a summary of the key events:

  • Square’s IPO happened the week before Thanksgiving in 2015. The stock jumped 45% on the first day of trading, though the valuation was lower than a year prior when the company was private.

  • Dorsey became the permanent CEO of Twitter in late 2015 but user growth stalled in his first quarter. Layoffs of 8% of employees aimed to speed up product changes.

  • In early 2016, several senior Twitter executives resigned, including the head of product Kevin Weil who joined rival Instagram. This frustrated Dorsey’s efforts to improve Twitter.

  • At a leadership retreat, Dorsey’s email reacted poorly to the news about Weil, though Dorsey had known for weeks. CFO Anthony Noto gave an impassioned speech rallying employees with “#itsjustfuckingus.”

  • Two months later, on NBC’s Today show, Dorsey abruptly cancelled the planned removal of Twitter’s 140-character limit, surprising employees working on the “Beyond 140” project. This highlighted challenges Dorsey faced in advancing Twitter.

  • Dorsey returned as CEO but had a hands-off management style where he rarely made decisions, frustrating executives. Meetings would end without clarity on next steps.

  • Twitter tried changing the tweet order algorithm but faced huge backlash from users. This gave employees pause about changing core features.

  • Dorsey focused Twitter on being “live” - for real-time commentary and conversations as events unfolded. This better defined Twitter’s purpose.

  • Twitter surprisingly won the rights to stream 10 NFL Thursday night games for $10 million. This pushed it into more of a media company and generated over $50 million in ad revenue.

  • However, some executives like Beykpour disagreed with the strategy, feeling it did not fit Twitter’s authentic, raw nature. Noto drove the efforts with his own team instead of Beykpour’s.

  • Shareholders remained skeptical as growth stalled and layoffs/sales were discussed.

  • Marc Benioff of Salesforce expressed interest in acquiring Twitter after losing a bid for LinkedIn. He saw Twitter’s potential for client data and feedback, but a merger did not seem to fit strategically for Salesforce as an enterprise software company.

  • Salesforce and Disney both made bids to acquire Twitter in late 2016 as Twitter struggled. Salesforce offered around $20B while Disney offered slightly lower.

  • Twitter held talks with other potential suitors like Apple, Google, and Microsoft but none were serious bidders. Disney was seen as the most appealing option as Twitter could operate under Disney.

  • However, both deals fell through. Salesforce faced backlash from investors and decided the risk was too high. Disney CEO Bob Iger grew concerned about the prevalence of hate speech and toxicity on Twitter damaging Disney’s family-friendly brand.

  • Without a buyer, Twitter cut costs in late 2016 by laying off 9% of staff and closing international offices. It also shut down its video app Vine, which had not become profitable.

  • The failed acquisition attempts and job cuts continued Twitter’s struggle. CEO Jack Dorsey spent time rebuilding the board and trying to turn Twitter around as an independent company going forward.

  • Jack Dorsey, the CEO of Twitter, wrote an internal memo expressing frustration that Twitter wasn’t moving fast enough or taking enough risks. He wanted Twitter to be the top news and information platform.

  • Trust in traditional media and institutions was eroding, and Dorsey believed openness and transparency were the only things that could rebuild trust. This was in the context of Trump’s unexpected election victory.

  • Donald Trump visited Twitter’s offices in 2015 during his presidential campaign. Unlike other politicians, he focused more on the building infrastructure than policy. He was polling well at the time but seen as an unlikely winner.

  • Trump deeply embraced Twitter as a campaign tool, learning how to maximize engagement. His brash, unfiltered tweets were a perfect fit for the platform. However, they were also offensive and attacked opponents harshly.

  • Most Twitter employees privately opposed Trump due to his stances but saw his popularity on the platform as a business opportunity. However, his tweets made some employees uncomfortable due to clashes with Twitter’s values around diversity and inclusion.

  • Trump used Twitter aggressively during his campaign to bully opponents and spread his message, pushing the boundaries of Twitter’s content policies. As the election approached, this caused problems for Twitter.

  • Twitter struggled with how to handle Trump within their existing vague rules against harassment. They didn’t want to appear biased by censoring a politician.

  • Trump’s campaign spent millions on Twitter ads, including custom hashtags with emoji icons. Two attempts to use #CrookedHillary were blocked by Twitter over concerns about using emojis to attack others or appearing to endorse a candidate. This embarrassed Twitter.

  • Trump’s confrontational style on Twitter was a factor in his surprise election win. This shocked many Twitter employees given that he had bullied opponents on their platform.

  • Dorsey emailed employees after the election urging empathy, listening to understand the root causes of votes, and using Twitter to empower voices and enable dialogue. However, Dorsey was not invited to a tech meeting with Trump, which some saw as retaliation for #CrookedHillary.

  • The election underscored Twitter’s growing influence but also the challenges of moderating a platform used by politicians to push boundaries. It was an early experience dealing with Trump that wouldn’t be the last.

  • Donald Trump took office in 2017 as one of the most politically polarizing presidents in decades. His early actions, like banning travel from several Muslim-majority countries, escalated existing cultural tensions.

  • Trump continued using aggressive and confrontational language on Twitter as president. This put pressure on Twitter to clarify and enforce its rules around threatening or abusive speech.

  • Reveals also showed that Russia used Twitter and Facebook to influence the 2016 election through propaganda, sowing further discord. This became a major scandal and investigation.

  • Within Twitter, employees were divided over how to moderate Trump’s tweets within their rules. Top executives generally deferred enforcement, prioritizing transparency. But critics said Trump crossed lines with some tweets.

  • The company struggled to balance free expression values with cleaning up harmful speech, amid growing external pressures and expectations to crack down on abuse. Trump’s tweets in particular challenged Twitter’s policies.

  • Twitter executives were meeting regularly in the summer/fall of 2017 to discuss how to make the platform feel safer, as abuse and harassment were prevalent issues.

  • In October, actress Rose McGowan was suspended from Twitter for posting someone’s phone number, which violated doxing policies. This caused widespread backlash as she was speaking out about sexual abuse.

  • Other celebrities criticized Twitter for silencing McGowan while allowing Trump to tweet freely. A boycott started gaining steam.

  • Seth Rogen also publicly criticized Jack Dorsey over Twitter’s verification of white supremacists and Dorsey’s hands-off approach to moderation.

  • Faced with pressure from these incidents, Dorsey convened an all-day meeting where executives debated policy changes to crack down on hate symbols, violent groups, and revenge porn.

  • Dorsey then tweeted announcing they would take a “more aggressive stance” in rules enforcement to address the silencing of voices on the platform.

  • Twitter held its first company-wide retreat, called #OneTeam, in July 2018 in San Francisco with nearly all 3,500 employees in attendance.

  • The morning activities were inspired by Jack Dorsey’s personal lifestyle and included meditation, making “salt juice” drinks, simulated sunshine, and a performance by Dorsey’s favorite rapper.

  • The goal was to set a vision, rebuild morale after layoffs and the failed sales process, and bring the global employees together.

  • In his keynote, Dorsey emphasized Twitter’s mission to “serve the public conversation” and unite profit and purpose. He said Twitter should be fast, free, and fun. His vision was for Twitter to someday serve over 1 billion daily users, compared to 122 million at the time.

  • The retreat aimed to get employees on the same page after a challenging period and reinforce that Twitter’s role was facilitating important discussions about what’s happening in the world.

  • Jack Dorsey held a secret dinner meeting at Café Milano in Washington D.C. with several prominent conservative political figures and commentators.

  • The purpose was for Dorsey to better explain Twitter’s new focus on “health” - reducing hate speech, racism, spam and abusive behaviors on the platform.

  • Conservatives were concerned this could restrict right-wing political views and ideology. Dorsey insisted the changes were not targeting conservatives specifically.

  • The meeting allowed Dorsey to listen to complaints and feedback. A Fox News commentator appreciated the effort to build trust.

  • During the dinner, Mercedes Schlapp took a call from President Trump who wanted to speak with Dorsey. Dorsey stepped out briefly to say hello to the president.

  • The meeting was part of Dorsey’s broader political outreach that summer to address concerns from conservatives about possible bias at Twitter against right-wing voices.

  • Jack Dorsey held meetings with various conservative figures like Sean Hannity and Ali Alexander to address accusations that Twitter was biased against conservatives.

  • He met with Turning Point USA leaders Charlie Kirk and Candace Owens at Twitter HQ. They were vocal Trump supporters who had recently met with the president.

  • Dorsey claimed he wanted to have more conversations with those on the conservative end of the spectrum. However, some saw his personal admiration for figures like Kanye West fueling his interest in conservative issues.

  • Allegations of “shadow banning” conservative politicians grew after reports Twitter was hiding some Republicans in search results. This was amplified by Trump tweeting about it.

  • Dorsey testified before Congress and defended Twitter against claims of anti-conservative bias. Republicans grilled him and did not accept his arguments that Twitter is politically neutral. The hearing grew contentious, with an activist interrupting to call Dorsey a liar.

  • Dorsey had two congressional hearings in one day to discuss Twitter’s role in the 2016 US election and accusations of political bias. Sheryl Sandberg from Facebook was also there.

  • The hearings lasted almost 4 hours and it was unclear if Dorsey’s answers satisfied anyone. Running Twitter was becoming increasingly complicated.

  • After the hearings, Dorsey and Twitter employees had drinks to celebrate how Dorsey handled the tough questioning.

  • In November 2018, Dorsey went to Myanmar for his 42nd birthday and did a 10-day silent meditation retreat involving 10 hours of meditation per day. It was an uncomfortable physical and mental challenge.

  • While Dorsey was pursuing unconventional wellness practices, Twitter was facing stagnation and rarely introducing new features compared to competitors like Snapchat and Facebook. Product leadership turnover was also an issue.

  • Dorsey’s management style of consensus-building led to slow decision making, while competitors moved faster. This reticence to launch new things held Twitter back.

  • When Dorsey made him head of product in 2018, Beykpour had a startup mentality and wanted to experiment with new ideas and get rid of “sacred cows” at Twitter.

  • One idea was an ephemeral tweets feature called “Scribbles” where tweets disappear after 24 hours, to address the problem of fewer original tweets being posted due to permanence and fear of backlash.

  • Beykpour also oversaw adding topics so people could more easily follow categories like sports teams to receive relevant tweets.

  • At least Beykpour was trying new products unlike before.

  • In 2019, Trump met with Dorsey in the Oval Office upset about his follower count. Dorsey assured it was likely due to spam account purges not targeting.

  • Dorsey traveled that year meeting with leaders like in France and NZ about social media issues.

  • At a team retreat in Big Sur, they discussed leadership responsibilities and accountability, aiming to speed up decision making at Twitter.

  • Dorsey took another extended silent retreat shortly after Twitter’s stock fell on revenue issues, which some saw as bad optic despite his hands-off management.

  • Twitter held its second large company-wide retreat called #OneTeam in Houston in January 2020, just 18 months after the first one in San Francisco.

  • #OneTeam Houston was even more lavish and expensive than the first, costing over $30 million. It included parties at NASA, a block party, and events at a baseball stadium.

  • Some questioned the high costs, but employees generally enjoyed themselves with the entertainment, food, drinks and networking opportunities.

  • Executives talked about Dorsey’s vision for Twitter and its impact on the world. Dorsey had an unusual conversation with a projected rainbow circle.

  • Speakers highlighted real-world impacts of Twitter, like for humanitarian efforts during Hurricane Harvey and the #BringBackOurGirls campaign.

  • Celebrities like Jameela Jamil, Simone Biles, Chrissy Teigen and John Legend spoke, making it a bigger production than the first retreat. The high costs raised questions but employees found it motivating overall.

  • Elliott Management, an activist investor fund, became one of Twitter’s largest shareholders in early 2020.

  • Elliott sent a letter to Twitter’s board outlining concerns like the stock being undervalued and lack of execution. It wanted to nominate 4 new board directors.

  • Elliott specifically took issue with Jack Dorsey having two CEO roles at Twitter and Square, believing Twitter needed a full-time CEO.

  • While Twitter’s business and earnings were improving in early 2020, expenses were growing much faster than revenue, raising sustainability concerns.

  • Dorsey’s tweet about living in Africa for 6 months also concerned investors about his commitment to Twitter given his dual roles.

  • Activist investors were expected to eventually target Twitter given its long-term undervaluation relative to competitors like Facebook. Elliott was hoping changes could boost the stock price.

So in summary, Elliott became a major Twitter shareholder and applied pressure for changes like removing Dorsey as full-time CEO, seeing its dual role structure as hampering the company’s potential.

  • Activist investor Elliott Management took a sizable stake in Twitter, arguing the stock was undervalued and the company was mismanaged.

  • Twitter’s corporate structure, with only one class of common stock, made it vulnerable to an activist investor campaign. Unlike companies like Facebook, it did not have supervoting shares to protect founders.

  • Elliott called for changes at Twitter, specifically demanding CEO Jack Dorsey step down as he split his time between Twitter and Square.

  • Twitter’s board met urgently to discuss options. They had an initial meeting with Elliott but it was clear Elliott wanted Dorsey out.

  • Over a fraught weekend, Dorsey considered resigning but the board pushed back, not fully supporting him. They devised a plan to bring in Silver Lake as an additional investor and new board member to provide balance against Elliott.

  • Silver Lake agreed to invest $1 billion in Twitter debt and join the board. This helped Twitter settle with Elliott but still protect Dorsey’s job, at least for now.

  • Employees at Twitter were pleased with an 8% stock price bump but were worried about activist investor Elliott Management calling for CEO Jack Dorsey’s replacement. Employees publicly expressed support for Dorsey on Twitter using #WeBackJack.

  • Dorsey was looking to bring in potential new investors like Elon Musk and Laurene Powell Jobs to make a better deal than Elliott. He was particularly interested in Musk but the cautious board did not seriously consider him.

  • Dorsey met with Jesse Cohn of Elliott for the first time, along with Twitter executives making the case for Dorsey to stay. At the meeting, private equity firm Silver Lake’s Egon Durban joined and said they were investing and taking a board seat, potentially changing the dynamic.

  • As the situation was unfolding, Covid-19 started spreading globally, leading Twitter to have employees work from home as a precaution. This helped Dorsey avoid scrutiny over his plans to spend more time in Africa. At a conference, Dorsey addressed questions about his time commitments amid the situation with Elliott.

  • An audience member at a Twitter conference asked Jack Dorsey about his travel plans and priorities given the global situation. Dorsey acknowledged he made a mistake in tweeting about traveling to Africa without providing context.

  • Dorsey said living and working abroad was meant to test remote work, not take a sabbatical. However, with the coronavirus pandemic, he would need to reconsider his plans. This implied his Africa trip was no longer happening.

  • Twitter announced a partnership with Elliott Management and Silver Lake that gave them board seats. Elliott had pushed for changes at Twitter, including questioning Dorsey’s leadership. The deal kept Dorsey as CEO but established performance targets around user growth and revenue.

  • The pandemic forced Twitter’s offices to empty as employees worked remotely. Usage of Twitter skyrocketed as it became a key forum for news and discussions around Covid-19. Dorsey began doing storytime readings for employees’ children over video calls.

  • Twitter expanded its misinformation policies related to Covid-19 to remove claims contradicting health authorities. However, Dorsey was uncomfortable with Twitter’s role in deciding the accuracy of certain information. The pandemic put Twitter’s content policies under heavier scrutiny.

  • Dorsey was often hands-off with Twitter policies but took a close interest in their COVID misinformation policies, requesting updates when high-profile accounts were flagged.

  • In May 2020, Twitter started labeling “disputed or misleading” COVID tweets instead of removing them, pointing users to reliable sources. This opened up labeling other types of problematic tweets.

  • In late May, Trump tweeted misleading claims about mail-in voting being fraudulent. Twitter labeled the tweets for the first time, directing users to fact checks calling Trump’s claims false with no evidence.

  • Trump lashed out at Twitter for “interfering” in the election. Yoel Roth, head of site integrity, applied the labels from his car.

  • Kellyanne Conway attacked Roth by name on Fox News, doxing him and prompting threats. Twitter stationed security at Roth’s home for months in response to the harassment.

  • The fact-checking labels marked an escalating clash between Twitter and Trump on misinformation policies.

  • George Floyd, an unarmed black man, was killed by a police officer in May 2020, sparking nationwide protests against racial injustice and police brutality.

  • Trump tweeted in response to the protests, saying “when the looting starts, the shooting starts.” Twitter decided this violated their policy against glorifying violence, so they hid the tweet and added a warning label.

  • This marked the first time Twitter had taken action against a Trump tweet. It signaled they would no longer treat the President’s account as untouchable and would enforce their rules uniformly.

  • Jack Dorsey was preparing for an analyst day meeting to outline Twitter’s future plans and reassure investors. He asked leaders to create an ambitious 3-year business plan to share.

  • The plan called for huge growth in revenue, users, and hiring. But Twitter’s CFO and finance team felt the goals were unrealistic and too expensive. There was internal tension over how aggressive to be publicly.

  • In the end, Twitter scaled back the numbers they shared at the actual analyst day meeting to be more conservative and attainable. But parts of the ambitious internal plan still guided their product development.

  • Twitter blocked sharing of a New York Post story about Hunter Biden’s emails just before the 2020 election, citing its policies against sharing hacked materials. This caused major backlash.

  • Internally, Twitter employees debated the decision, with some questioning if it truly violated policies. The company ultimately reversed the blocking after two days.

  • The Biden emails ended up being verified, but the damage to Twitter’s credibility was already done by appearing to censor a story damaging to Biden. Republicans vowed to investigate Twitter further.

  • Just before the election, Twitter’s board expressed confidence in Dorsey and the leadership structure. Dorsey’s emergency successor, chosen behind the scenes, was Parag Agrawal.

  • After losing the election, Trump disputed the results on Twitter, with many of his tweets being flagged for misinformation. On January 6th, he spoke at a rally urging supporters to protest the election certification at the Capitol.

  • Trump supporters marched to the US Capitol on January 6th, chanting “USA!” and breaking through police barricades. They stormed the building as Congress was certifying the election results.

  • As the violence unfolded, Trump criticized Pence on Twitter for not overturning the election results. Twitter flagged this tweet for violating its civic integrity policy.

  • Trump then posted a video calling on rioters to go home but reiterating claims of election fraud. Twitter flagged this as well.

  • After Trump’s third tweet about the events, Twitter suspended his account for 12 hours and warned of a permanent ban for future violations.

  • The next day, over 350 Twitter employees signed a letter criticizing Twitter’s response and calling for a permanent ban of Trump’s account.

  • After Trump’s tweets on January 8th regarding the “American Patriots” who voted for him, some Twitter employees felt it glorified violence while others did not. Twitter ultimately decided it violated their policy and permanently banned Trump.

  • After the Capitol riot on January 6th, social media companies were under immense pressure to curb Trump’s use of their platforms to spread misinformation and incite violence.

  • On January 8th, Twitter permanently suspended Trump’s @realDonaldTrump account, citing “the risk of further incitement of violence.” This was a major escalation from prior temporary bans.

  • Twitter CEO Jack Dorsey had mixed feelings about banning Trump. On one hand, he felt it was necessary to avoid real-world harm. But he also saw it as a “failure” and was worried about companies having too much control over political discussions.

  • The Trump ban highlighted Twitter’s outsized influence and led to criticism of Dorsey from various groups. It also put his family at risk of threats.

  • Dorsey saw the ban as validating his longstanding view that tech platforms have too much power over speech. He hoped his proposed open protocol called Bluesky could one day decentralize social media and reduce this problem.

  • However, Bluesky remained an early concept and did not change the reality that Twitter’s decision had major ramifications as the dominant platform where political debates played out at that time.

  • Jack Dorsey spent the weekend of the Bitcoin 2021 conference in Miami evangelizing about Bitcoin to anyone who would listen, saying he wanted to work on it full-time.

  • Dorsey has been enamored with Bitcoin since reading the white paper in 2008, seeing it as a global, decentralized currency controlled by no bank or government. He invested Square’s money in it and was building a new business division at Square focused on it.

  • At the Bitcoin 2021 conference, Dorsey gave a passionate speech about how Bitcoin could help “bank the unbanked” and emphasized it was the most important thing for him to work on.

  • However, as 2021 went on, Dorsey seemed to drift away from Twitter and focus more on Bitcoin and cryptocurrency. He was less engaged in Twitter meetings and decisions.

  • Both Twitter employees and the board grew frustrated with Dorsey’s absence and lack of attention to the company as he prioritized other projects like Bitcoin and Bluesky over Twitter. This caused tensions about his leadership.

  • Jack Dorsey decided to step down as Twitter CEO in October 2021 after months of indications he was uninterested in running the company long-term due to his focus on Bitcoin.

  • His chosen replacement was Parag Agrawal, Twitter’s 37-year-old CTO who had impressed Dorsey and risen through the ranks over his decade-long tenure.

  • Some board members wanted to conduct a wider search but ultimately approved Agrawal given Dorsey’s strong endorsement and desire to keep the transition simple and private.

  • Dorsey announced his departure via a tweet on the Monday after Thanksgiving, praising Agrawal and stating it was his decision alone to leave. However, growing pressure from the board and activists like Elliott likely contributed to his decision.

  • While Dorsey had saved and transformed Twitter, running it had become unenjoyable for him due to accountability demands, content decisions like banning Trump, and his shifting interests to Bitcoin and Square. His departure was a major moment but ensured product leaders would guide Twitter going forward.

  • Elon Musk began secretly buying Twitter stock in January 2022, eventually acquiring over 9% and becoming the company’s largest shareholder.

  • Around this time, the Babylon Bee had its account suspended for publishing a satirical article referring to then-HHS secretary Rachel Levine, who is transgender, as a man.

  • Musk’s ex-wife Talulah Riley texted him suggesting he buy Twitter to either shut it down or make it “radically free speech.”

  • Musk then polled his Twitter followers on whether they believed Twitter adheres to free speech principles. Over 70% voted no. As the poll occurred, Musk bought another $133M in Twitter shares.

  • By this point Musk had acquired over 5% of Twitter but had not publicly disclosed his stake as required by regulators. His polling and continued buying indicated his growing interest in influencing or purchasing the platform.

  • Elon Musk tweets about the importance of free speech and transparency on platforms like Twitter, questioning if a new platform is needed.

  • Jack Dorsey, Twitter’s co-founder, privately messages Musk agreeing a new decentralized platform is needed that is not owned by any company and has no advertising.

  • Dorsey blames Twitter’s risk-averse board for rejecting his attempt to add Musk as a director previously.

  • Musk texts Twitter board member Egon Durban about getting involved with the board.

  • Twitter chairman Bret Taylor and CEO Parag Agrawal have a private dinner with Musk to discuss his views and the possibility of him joining the board.

  • It’s agreed joining the board is the best option initially. However, privately Musk has doubts about Agrawal’s leadership abilities.

  • Musk’s 9.2% stake in Twitter is publicly disclosed, causing a stock price surge. This passive investment is unusual for Musk’s active style.

So in summary, conversations with Dorsey and the Twitter board set the stage for Musk to take a major stake in Twitter and potentially get more involved, though his endgame remains uncertain.

  • Elon Musk acquired a 9% stake in Twitter, making him the largest shareholder. This led to speculation that he would work to reduce “censorship” on the platform.

  • Twitter offered Musk a seat on their board. Jack Dorsey, Twitter’s former CEO, strongly supported this and felt Musk could help fix issues like the public company pressures.

  • However, after joining the board, Musk began publicly criticizing Twitter and its policies through tweets. This upset Twitter’s current CEO Parag Agrawal.

  • In their communications, Agrawal wanted Musk to stop publicly mocking Twitter and wanted him to speak to employees. But Musk felt the board was not addressing the company’s challenges.

  • On the day Musk was to officially join the board, he tweeted that he was no longer joining. He then notified Agrawal and the board chair that he planned to take Twitter private, seeing drastic action was needed to fix the company.

So in summary, Musk’s views on how to change Twitter put him at odds with its leadership and culture, leading him to abruptly drop plans to join the board and pursue taking the company private instead.

The note from Twitter’s CEO addressed recent rumors that Elon Musk wanted to buy the company. While employees sensed Twitter’s relationship with Musk was unresolved, the CEO told them to ignore distractions and stay focused on their work. Musk’s childhood in South Africa was difficult - he had a demanding father and was bullied in school. He gained an intense work ethic and moved to Canada and then the US for university. He co-founded Zip2 and made millions when it sold, then co-founded X.com which merged with PayPal. Musk invested his earnings in SpaceX and Tesla with the ambitious goals of colonizing Mars and transitioning to sustainable energy. Both companies faced many delays and financial struggles in their early days as Musk worked tirelessly to keep them running through difficult periods.

  • SpaceX achieved its first successful rocket launch in 2008 and became a leader in commercial space launches, notably mastering reusable rocket technology.

  • Tesla became the world’s most successful electric vehicle company, delivering over 1.3 million cars in 2022 and becoming the most valuable automaker.

  • As Musk’s wealth and profile grew, he expanded his business empire to include Neuralink (brain-computer interfaces), The Boring Company (tunneling), and aspirations of colonizing Mars.

  • In 2021, Musk had nine children with three women and a net worth of $270 billion, making him the richest person.

  • Musk had long complained privately about Twitter to its CEOs, regarding bots, spam, and attacks on Tesla. In April 2022, he submitted a $54.20/share bid to buy Twitter for $44 billion.

  • Musk hustled to line up financing, obtaining pledges from banks and billionaires like Larry Ellison fairly easily. His formal bid launched significant interest and support for his plan to transform Twitter.

  • Elon Musk agreed to acquire Twitter for $44 billion in April 2022. The deal required Twitter shareholders to receive $54.20 per share.

  • Larry Ellison, a billionaire tech executive and Musk associate, invested $1 billion in the deal. However, financing the full acquisition was still uncertain.

  • Musk submitted paperwork showing he had secured $46.5 billion in funding from various sources, including loans against his Tesla stock. This reassured Twitter’s board he was serious.

  • Twitter’s board unanimously voted to accept Musk’s offer after determining the price was fair based on financial projections. The deal was announced on April 25th.

  • Jack Dorsey, Twitter’s co-founder and former CEO, fully supported the deal and selling Twitter to Musk. He felt Twitter should not be a publicly traded company.

  • After the deal, Dorsey messaged Musk trying to set up a call between Musk and current CEO Parag Agrawal, hoping to ensure a smooth transition until the deal closed later that year.

So in summary, Musk secured financing and Twitter’s board approved the $44 billion cash deal for Musk to take the company private, with support from Dorsey who felt it was the best path forward for Twitter.

  • Parag Agrawal scheduled a call with Elon Musk hoping the new owner would like his choice for CEO. But the call was a disaster as Musk demanded Agrawal fire Vijaya Gadde, Twitter’s top lawyer, which Agrawal refused.

  • After the call, Musk criticized Gadde publicly on Twitter for her role in banning the Hunter Biden laptop story. This led to Gadde facing harassment online.

  • Some Twitter executives defended Gadde, but Jack Dorsey only took indirect responsibility after several days. Employees started to sour on Dorsey for not defending Gadde and pushing blame onto her.

  • Many Twitter employees were worried or furious about Musk taking over. Morale was deteriorating under Parag Agrawal as he struggled to justify the decision to sell to Musk.

  • One week after the deal, Musk attended the Met Gala in New York while still preparing to take over Twitter.

  • Musk needed to come up with $21 billion to purchase Twitter, so he sold $8.5 billion in Tesla stock. His bankers at Morgan Stanley were trying to find other investors.

  • Musk worked his own network to get commitments from investors like Larry Ellison ($1B), Sequoia Capital ($800M), and Andreessen Horowitz ($400M). He also got Jack Dorsey to roll over his ownership stake valued at around $1B.

  • Musk had initial concerns after meeting with Twitter’s management about their financial projections, spending, user numbers, and how they calculated less than 5% of accounts being spam/bots.

  • Musk put the deal “on hold” via tweet after Twitter failed to provide a clear answer on how they calculated spam/bot accounts during prior meetings. He was concerned they were misrepresenting their metrics.

  • At a follow up meeting, Musk’s advisors challenged Twitter’s methodology for determining spam/bots, seemingly unconvinced by their explanation based on sampling 9,000 accounts per quarter. Musk tweeted publicly questioning their methods.

  • Musk started publicly criticizing Twitter’s bot estimates and claiming without evidence that bots could be 90% of users

  • When Twitter CEO Agrawal explained their bot measurement process, Musk replied with a poop emoji

  • It seemed Musk was having buyers remorse and looking to renegotiate or back out of the deal

  • Despite tensions, Agrawal worked on an internal project called Project Saturn to reform Twitter’s content moderation policies

  • As deal uncertainties grew, Agrawal cut costs including firing key executives

  • Sexual harassment allegations against Musk emerged, which he denied and accused a hit piece, further upsetting Twitter employees

  • When Musk jokingly tweeted about Dorsey leaving the board, Dorsey replied with a horse emoji referring to the allegations, horrifying Twitter staff

So in summary, as Musk publicly attacked Twitter and the deal faced obstacles, tensions escalated between the companies while Agrawal pursued policy reforms and cost cuts internally amid uncertainty over the acquisition.

  • Elon Musk attended Allen & Company’s annual Sun Valley conference in July 2022. This conference brings together powerful business leaders in a wealthy, exclusive setting.

  • While at the conference, Musk’s lawyers sent a letter terminating his $44 billion deal to buy Twitter. The letter argued Twitter had withheld important information from Musk relevant to the deal, especially data around spam accounts on the platform.

  • Accurately counting Twitter’s total audience, including any spam bots, was important for its advertising business and could impact the company’s value. Musk believed the spam issue may materially impact Twitter’s value and financial projections.

  • By terminating the deal at Sun Valley, Musk made a major announcement about the collapsing Twitter acquisition deal at the high-profile conference attended by other billionaire CEOs and investors. This highlighted the growing tensions and issues between Musk and Twitter over the proposed acquisition.

  • Musk sent a letter to Twitter announcing his intent to terminate the $44 billion acquisition deal, citing alleged breaches by Twitter including misrepresentations about spam bots and changes to operations.

  • Twitter’s stock dropped after Musk’s letter became public, signaling investor skepticism about the deal closing.

  • At the Sun Valley conference, Musk dodged questions about the deal and polled the audience on their views of Twitter’s spam bot numbers. Twitter executives attending watched silently.

  • Twitter sued Musk in Delaware Chancery Court to force the deal to close, arguing he had no valid reason to withdraw.

  • The high-profile case drew immense media attention globally and increased interest in corporate law. It was a major story for The Chancery Daily, a small legal publication covering the court.

  • Both sides lawyered up - Twitter with prominent M&A lawyer Bill Savitt, Musk with celebrity attorney Alex Spiro. The court prepared for unprecedented publicity and scrutiny around the looming trial.

  • Most legal experts believed Musk’s chances of winning his case against Twitter were very slim, as he had signed a seller-friendly deal and Twitter had language to prevent him from simply paying a fee to walk away.

  • The Delaware judge granted Twitter’s request to expedite the trial, setting it for October rather than February as Musk preferred. This was seen as good news for Twitter.

  • Twitter was struggling financially and operationally due to the lingering deal uncertainty and distraction of the legal case. Employee morale and productivity were suffering.

  • Lawyers for both sides spent the summer filing motions and subpoenaing witnesses. Musk argued Twitter withheld bot information, while Twitter claimed Musk was creating distractions.

  • A former Twitter executive, Peiter “Mudge” Zatko, filed a whistleblower complaint against Twitter alleging security issues and claims Twitter lied about its bot numbers. This gave Musk new arguments.

  • However, Mudge’s allegations were less damning than initially thought. While security flaws were a concern, they did not prove Twitter lied to Musk. The judge allowed Musk to use the information but did not delay the trial.

So in summary, the case continued moving towards the expedited October trial, with Musk facing an uphill battle despite efforts to use the whistleblower claims to strengthen his arguments.

  • Elon Musk visited Twitter’s San Francisco headquarters unexpectedly on October 26th, carrying a sink as a joke to signal the deal had gone through.

  • It was an unofficial end to the legal battle over the acquisition. Musk walked around meeting employees in a casual tour arranged hastily by Twitter’s CMO.

  • Employees reacted with a mix of curiosity, apprehension, and surprise. Some took photos while others avoided Musk. One cartoonist even handed Musk one of his comics critiquing the deal.

  • Musk chatted with employees at the in-office cafe, answering questions and saying he wants to fix problems like excessive criticism on Twitter.

  • While the past six months were messy, some employees came away optimistic after meeting Musk in person and hearing him ask questions earnestly. All are still worried about potential layoffs however.

In summary, Musk made an impromptu first visit to Twitter headquarters after the contentious legal battle, touring casually and trying to charm employees, though uncertainties around layoffs and changes still loom large.

  • Elon Musk set up an unofficial command center on the 2nd floor of Twitter’s 1 Tenth St office building in San Francisco, bringing in a group of advisors from his other companies. This group came to be known as “the goons” by Twitter employees.

  • Musk spent his first few days at Twitter in nonstop meetings to conduct due diligence he had neglected before buying the company. He met primarily with engineers to discuss products.

  • It became clear Musk knew little about Twitter’s product or ads business. Many of his ideas had been considered and rejected by Twitter years ago.

  • As a power user himself, Musk focused on features that would personally benefit him rather than the average user, like publicly displaying tweet view counts.

  • Vijaya Gadde, the head of legal and policy, met with her team after speaking with Musk. Despite expectations, she was still at Twitter the morning after Musk’s arrival.

  • Yoel Roth, head of Trust and Safety at Twitter, was summoned to meet with Elon Musk after the acquisition closed. Roth demonstrated Twitter’s content moderation tools to Musk and made recommendations.

  • Roth recommended continuing to work with external contractors who handle moderation, restricting internal employee access, and limiting access to important “Top X” accounts to just Roth. Musk agreed to all recommendations.

  • The first day of Musk’s ownership was chaotic. Executives like Agrawal and Gadde had been fired without notice. Two pranksters posing as fired employees tricked the media.

  • Musk and Tesla engineers reviewed Twitter’s code. At one point engineers were told to print out code, then received an update to stop printing and shred printed code. The planned code reviews did not happen.

  • Musk tweeted throughout the day while ideas for new products were discussed internally, like adding a paywall to the site. It was a panicked and disorganized start to Musk’s ownership of Twitter.

  • Elon Musk moved quickly to enact changes after acquiring Twitter, tweeting about forming a content moderation council, freeing banned accounts, and allowing more comedy on the platform.

  • He tasked two Twitter executives with overseeing company-wide layoffs, targeting a 20% cut. Unknown to them, Musk also had Tesla engineers evaluate Twitter’s engineering teams with the goal of cutting over 90% of staff.

  • Managers were told to rank employees without clear guidance, leading to inconsistent lists. Some focused on code contributions while others considered seniority or location.

  • Musk expected subscription revenue to quickly grow to 50% of Twitter’s business by overhauling its Twitter Blue product. He wanted to include blue verification checkmarks to entice more users and address bot issues. After criticism, the subscription price was lowered from $20 to $7.99 per month.

  • Employees worked long hours under intense pressure from Musk to implement changes rapidly without clear direction, with some even sleeping at the office.

  • Elon Musk had meetings in Twitter’s New York office with major advertisers like WPP and Horizon Media to address concerns about racist/offensive tweets surging after he took over.

  • In his first meeting, with WPP CEO Mark Read, Musk was on time but brought his young son and mother Maye, who surprisingly joined the meeting. Maye participated and the meeting went well.

  • Musk also met with Horizon Media CEO Bill Koenigsberg, who brought up clients asking if Trump would return to Twitter. Musk replied that no decision had been made, which worried advertisers about potential changes to content policies.

  • While Musk was charming in the meetings, he also hinted at the tendency to publicly say things on Twitter that would contradict his private assurances and worry advertising partners about moderation. His goal was to relieve concerns about Twitter remaining a safe place for advertisers, but his own tweets sometimes undermined that.

  • Musk met with Twitter advertisers and content partners like the NFL to assure them the platform was safe under his leadership. However, his impulsive tweet about restoring Trump’s account created uncertainty.

  • Top sales executives Sarah Personette and JP Maheu resigned or were fired shortly after, further alarming advertisers about Twitter’s unpredictability.

  • Layoffs were delayed longer than planned as Musk tried to verify employee identities and had managers justify keeping staff. This allowed many to receive stock vesting payments.

  • Musk met with civil rights groups and pledged to uphold content policies, but advertisers remained skeptical due to the chaos and spike in hate speech. Hundreds paused spending.

  • Robin Wheeler was made interim head of sales with the condition Musk meet with an advisory council of industry executives, which he did along with Yoel Roth to try restoring confidence. However, advertisers remained wary overall given the instability in leadership and policy enforcement.

  • Elon Musk fired around half of Twitter’s 7,500 employees as part of mass layoffs. The cuts impacted all parts of the business, including marketing, PR, HR, product, and engineering teams.

  • The layoffs process was rushed and chaotic. Many employees found out they were fired when their access was abruptly cut before receiving an email. Others stayed on without knowing who their new managers were.

  • Critical infrastructure engineers were among those cut, raising concerns about Twitter’s stability. Remaining staff implemented a code freeze to prevent changes from laid off employees.

  • Sales and trust/safety teams had fewer cuts (around 25% and 15% respectively) due to the urgent need to win back advertisers.

  • Laid off employees shared goodbyes on Twitter using heart emojis. Ex-employee support spaces on apps like Twitter Spaces sprung up for people to grieve and share stories.

  • The steep cuts left many operational holes in the company that existing staff worried could lead to outages or moderation issues ahead of the US midterm elections.

  • Twitter laid off about 3,700 employees but faced lawsuits because Musk misrepresented how long they would be kept on payroll after layoffs (60 days notice required)

  • Dorsey finally tweeted about the layoffs a day later, apologizing for growing the company too quickly but facing backlash from former employees

  • Musk tried to figure out why advertisers were pausing spending on Twitter, but his “thermonuclear” threat made things worse

  • Some users were harassing advertisers too, which upset Musk, but suspending those accounts would go against free speech

  • Over the weekend, Musk tweeted jokes about masturbation which didn’t help the advertiser issues

  • On Monday, he tweeted about politics and conspiracy theories while noting high Twitter usage

  • Twitter executives held a public town hall with Musk on Wednesday to address advertisers directly after private meetings hadn’t helped

  • Elon Musk held his first Spaces call on Twitter after acquiring the company, with over 114,000 listeners. He promoted the new Twitter Blue subscription and verified badge program.

  • Musk argued Twitter Blue would reduce bots by requiring credit cards, and users would happily pay $8/month. However, paying did not require identity verification, allowing anyone to impersonate brands/people.

  • The next day, many impersonator accounts with blue badges emerged, mocking brands like Tesla, politicians, and Eli Lilly. Eli Lilly paused all Twitter ad spending due to a viral fake tweet.

  • Musk sent his first email to employees, saying Twitter’s economic picture was “dire” and subscriptions were critical. He mandated returning to the office 40 hours/week with some exceptions.

  • In a follow up email, Musk said the “top priority” was finding and suspending any verified bots/trolls/spam, reflecting the issues caused by the new Twitter Blue program.

  • Trust and Safety teams scrambled to suspend impersonators but there were too many, leaving many brands and high profile people impersonated for hours.

  • Elon Musk’s rollout of the paid Twitter Blue subscription with the blue checkmark was a disaster, as it allowed impersonators to get verified and cause confusion.

  • Twitter’s Trust and Safety team had warned Musk about the risks of impersonation, but their report was ignored.

  • The subscription was suspended the next day as impersonators ran rampant, frustrating the Trust and Safety team who had to scramble to suspend accounts.

  • The botched rollout further pushed away advertisers from Twitter at a critical time.

  • Some Twitter executives started worrying about potential legal issues and personal liability from working under Musk due to Twitter’s 2011 FTC consent decree around user privacy protections. They feared the company couldn’t or wouldn’t properly follow the FTC rules anymore.

The key details included are that the Twitter Blue rollout allowed impersonators verified status, which the Trust and Safety team had warned about but was ignored. It also drove away more advertisers and caused legal/liability concerns among executives due to Twitter’s FTC consent decree history.

  • Elon Musk took over as CEO of Twitter and immediately sparked chaos and turmoil. He mandated that all employees must come into the office, canceled remote work, and laid off around half of Twitter’s workforce.

  • The executives tasked with leading the layoffs resigned shortly after. The heads of privacy, security, and compliance also resigned due to concerns about Twitter’s ability to comply with FTC regulations under Musk’s leadership.

  • Employees grew increasingly worried and began openly criticizing Musk on internal Slack channels and publicly on Twitter. Musk began firing employees who criticized him, including several senior engineers.

  • Musk tweeted an apology for app performance issues but was publicly corrected by engineers Eric Frohnhoefer and Ben Leib, who were then immediately fired. Others like Sasha Solomon who mocked Musk were also fired.

  • Employees watched the power dynamic shift quickly from open debate culture to one where challenging Musk meant risking termination. Morale plummeted as longtime executives also resigned.

  • Despite the turmoil, Jack Dorsey maintained optimism that Musk’s experiment could eventually work, saying “I did” save Twitter when asked why he didn’t intervene more.

  • Musk then sent employees an ultimatum to either pledge commitment to Twitter 2.0’s intense working conditions or receive severance, further thinning the ranks. Twitter’s future under Musk remained highly uncertain.

  • Elon Musk reinstated Donald Trump’s Twitter account after running a Twitter poll that voted in favor of reinstating him. Musk tweeted “Vox Populi, Vox Dei” (the voice of the people is the voice of God) to justify the decision.

  • He then removed Twitter’s COVID misinformation policy and floated the idea of a “general amnesty” for suspended accounts, again based on Twitter polls.

  • When Kanye West tweeted antisemitic content after being welcomed back by Musk, Musk suspended him again for inciting violence.

  • Musk takes a much more hands-on approach to content moderation compared to previous Twitter leadership. He is comfortable making unilateral decisions and does not hide that the calls are his.

  • He views content moderation differently, following the principle that anything legal should be allowed. His changes are part of attracting conservative users back to Twitter.

  • Musk granted some journalists access to internal Twitter files and communications to expose perceived biases from the past leadership and “disinfect” Twitter of its previous policies.

  • Musk invited journalists to review Twitter’s internal files on major controversies like the Hunter Biden laptop story and Trump’s suspension to portray Twitter as corrupt and biased against conservatives.

  • The Twitter Files confirmed some of Twitter’s messy internal discussions and policy mistakes, but many saw them as overhyped and not proving significant bias.

  • Musk wanted to use the files to publicly punish former Twitter executives for their errors in policing speech.

  • Musk’s tweets harassed and endangered former employee Yoel Roth by inaccurately accusing him of being a pedophile based on old tweets and writings. This forced Roth and his family into hiding.

  • Former CEO Jack Dorsey acknowledged Twitter’s failures but pushed back on claims of political bias, saying external pressures like advertising influenced decisions more than agendas. He also admitted checking out from leadership well before resigning.

  • Musk faced intense boos during a surprise appearance with comedian Dave Chappelle, in a rare public rejection of the billionaire. Musk later disputed accounts of the negative reception.

  • Musk attended a Twitter event in San Francisco where he received boos, suggesting he offended “unhinged leftists” in the city.

  • A few days later, one of Musk’s security guards got into an altercation with an alleged stalker near LA who was interested in Musk and his ex Grimes. The stalker had followed Musk’s car thinking he was inside.

  • Musk banned the Twitter account @ElonJet which tracked his private plane, saying it shared his location. He suspended journalists who posted the account’s info elsewhere. This made him look hypocritical given his stance on free speech.

  • Musk flew to Qatar to watch the World Cup final. Twitter rolled out a new policy banning links to competitors like Facebook, prompting backlash. Musk walked it back but still looked like a “tyrant.”

  • Musk polled Twitter users on whether he should step down as CEO. Over 57% said yes. He acknowledged the results but said he would only resign if someone took the job, suggesting it would bankrupt Twitter. His leadership faced growing questions.

  • Elon Musk officially renamed Twitter to ‘X’ in late July 2023, removing the Twitter brand and logo that had existed for over 17 years.

  • He had the letter X projected on Twitter’s headquarters and installed a giant metal X on the roof, though the sign was later removed for not having proper permits.

  • Renaming the well-known Twitter brand was a questionable decision that signaled Musk dismantling what made Twitter culture and news value since acquiring it.

  • While the product outwardly looked similar, Musk was making changes like applying for payments licenses and sharing ad revenue to turn it into an ‘everything app’.

  • Most notably, Musk leaned into making X focused on free speech by eliminating content moderation teams and moderating policies.

  • However, exactly what Musk’s new vision for X was still wasn’t clear nine months after taking over Twitter.

  • Elon Musk took over Twitter in late 2022 and rebranded it as X, aiming to make it “maximally trusted and broadly inclusive.”

  • However, his ownership has been marred by controversies. He rolled back bans on some controversial users and endorsed problematic tweets. This drove away many advertisers.

  • Musk made harmful decisions like removing account verification for most users, undermining X’s credibility. His erratic behavior dominated the platform.

  • Competitors like Threads from Mark Zuckerberg emerged as users lost trust in X. Musk and Zuckerberg engaged in a public feud.

  • One year in, X has lost its position as the leading news and information platform. It struggles financially due to lost advertisers and Musk’s management issues.

  • While Musk hopes to turn things around, his lack of process and prioritizing of shock value over user safety have undermined the vision of an inclusive, trusted platform that he initially proposed.

  • In April 2023, six months after Elon Musk acquired Twitter, Jack Dorsey reflected on the platform’s history and future. He had envisioned a decentralized social network called Bluesky for years before stepping down as Twitter CEO.

  • Dorsey felt the sale of Twitter was inevitable due to its structure as a public company subject to shareholder demands like activist investors Elliott Management. He said the company had “zero protection” from such pressures.

  • In response to a question about whether Musk has proven the best possible steward for Twitter, Dorsey said “No.” He did not think Musk had acted appropriately after realizing the timing of the deal was bad, nor that the board should have forced the sale.

  • However, Dorsey acknowledged the sale had already happened, and that all they could do now was build something to prevent a similar situation from occurring again in the future. He remained optimistic about the potential for a decentralized network like Bluesky to avoid these issues.

Here are the key points made in the summaries:

  • Civilizational risk is decreased when public platforms are not owned by any single private entity like a company or government, but operate more like a public good or protocol.

  • Jack Dorsey doesn’t believe anyone should own or run Twitter, as it wants to be a public good, not a company. He trusts Elon Musk’s mission to extend the light of consciousness.

  • In a court deposition related to the Twitter acquisition, Musk said he knew running Twitter would be a difficult job but he was committed to do whatever it takes to make it work.

  • Dorsey’s tweet endorsing the sale of Twitter to Musk aged poorly and is now considered one of the worst tweets of all time, according to a Bloomberg report.

  • Dorsey said the sale didn’t need to happen and the board shouldn’t have forced it, and that things went south after the deal closed. All that can be done now is build alternatives to prevent this from happening again.

  • According to a Platformer article, Twitter employees were emotional during an all-hands meeting after Musk took over, with some saying they thought the company’s culture would change for better or worse.

So in summary, the discussions centered around views on private ownership of platforms, Musk’s commitment to Twitter, criticism of Dorsey’s endorsement, and employee reactions to Musk’s acquisition.

Here is a summary of the key points from the provided sources:

  • In October 2015, Twitter appointed Jack Dorsey as the new permanent CEO after he had been serving as interim CEO. This came amid concerns about Twitter’s leadership under former CEO Dick Costolo.

  • Dorsey sought to reassure employees and investors about Twitter’s future while making some staffing changes. He arranged various events to boost company morale.

  • At the same time, Donald Trump was gaining popularity as a Republican presidential candidate in 2015. He heavily utilized Twitter to communicate and promote his campaign in an unconventional way.

  • Trump’s Twitter usage was very effective in gaining followers and media attention. However, his tweets also attracted controversy for insulting other public figures. This posed challenges for Twitter in how to moderate a powerful political leader’s account.

  • By early 2016, Twitter was still struggling to grow its userbase and stock price. Dorsey pursued initiatives like longer tweets and live video to make the platform more engaging and compelling.

  • However, leadership transitions and major strategic changes also created uncertainty internally and externally about Twitter’s future direction under Dorsey. The company faced ongoing challenges establishing its value proposition.

  • Rose McGowan claimed on Twitter that Harvey Weinstein raped her. Her Twitter account was then suspended.

  • Many actors and public figures criticized Twitter for silencing McGowan while allowing Trump to tweet freely.

  • A study found that abusive tweets targeted at women are twice as common as those targeted at men.

  • Trump publicly attacked and insulted Omarosa Manigault Newman in demeaning tweets after she was fired.

  • Research showed Black women received 35% more abusive or problematic tweets than white women.

  • In response to criticism over McGowan’s suspension, Twitter CEO Jack Dorsey acknowledged the platform still wasn’t doing enough to counter harmful voices and proposed taking a more aggressive stance on rules enforcement.

  • The controversy over McGowan highlighted the debate around how social media platforms should balance free expression with protecting victims and reducing abuse, harassment and hate speech.

  • Dorsey met with conservative figures like Grover Norquist and Greta Van Susteren to discuss concerns about alleged bias at Twitter against right-leaning views.

  • Twitter started researching how to measure the “health” of public conversations on the platform to address problematic behaviors.

  • The company was accused of bias against conservatives over blocking some political ads and suspending Stone’s account.

  • Dorsey had private talks with conservatives like Guy Benson to rebuild trust and address censorship concerns.

  • He also met with right-wing activist Ali Alexander and attended events with figures like Candace Owens who criticized bias claims against conservatives.

  • However, Dorsey maintained Twitter had no ideological leanings and saw concerns on both sides of the political spectrum. Research also showed controversially accounts sometimes had less reach in search, fueling more bias claims.

  • President Trump himself accused Twitter of “shadow banning” prominent Republicans, an “illegal” practice the platform looked into. Dorsey worked to address perceptions of anti-conservative bias through outreach and transparency on content policies.

  • Donald Trump tweeted his complaints about “many complaints” and alleged shadow banning of conservative accounts on Twitter.

  • A New York Times article explained what shadow banning is and whether Twitter engages in it against Republicans.

  • Twitter executives Vijaya Gadde and Kayvon Beykpour denied that Twitter shadow bans based on viewpoints or ideologies.

  • Twitter suspended Alex Jones/Infowars for 7 days for violating their policy against inciting violence.

  • Trump accused social media of “discriminating” against Republicans while doing “nothing to others.”

  • Dorsey testified before Congress about Twitter’s commitment to impartiality.

  • Dorsey published tweets about his vipassana meditation retreat in Myanmar, where conditions were austere with little comfort and students couldn’t make eye contact.

  • The NYTimes called Dorsey “Gwyneth Paltrow for Silicon Valley” for his wellness influencer activities.

  • Dorsey launched and tested new products at Twitter like camera and prototype app “twttr.”

  • Trump met with Dorsey and complained about his follower count. Trump accused social media of bias against conservatives.

  • Dorsey attended Paris Fashion Week and met with Jacinda Ardern to discuss combating terrorism online.

  • Revenue issues continued to hurt Twitter, whose stock fell on lower projections.

  • Dorsey banned political ads on Twitter, citing misinformation risks, in contrast to Facebook’s policies.

  • Dorsey visited Africa to support local entrepreneurs and discussed how Twitter can help create digital jobs. He planned to live in Africa for 3-6 months in 2020.

  • In March 2020, the World Health Organization declared COVID-19 a global pandemic. Countries and states around the world began imposing lockdowns and restrictions to slow the spread of the virus.

  • On Twitter, Jack Dorsey began livestreaming daily storytimes for children to help provide entertainment and education during lockdowns. The stories included a homemade children’s book from Dorsey’s childhood with his own illustrations.

  • Dorsey advocated for Twitter employees to work from home during the pandemic for health and safety. He focused on ensuring the platform could handle increased traffic as users turned to social media for information and connection.

  • In early 2020, activist hedge fund Elliott Management had pushed for Dorsey’s removal as Twitter CEO. But Dorsey retained his role after Twitter agreed to add Elliott and Silver Lake partners to its board.

  • As COVID-19 spread, Twitter saw major user growth as its role in the public conversation increased. This validated Dorsey’s leadership during a challenging time and strengthened his position at the company.

  • In March 2020, President Trump declared a national emergency over the coronavirus pandemic. Governor Gavin Newsom then issued a stay-at-home order for California.

  • Twitter noted an increased load on its service due to the pandemic. It had previously hired third-party fact-checkers and would now label or remove tweets found to be misleading.

  • In May 2020, California said it would automatically send mail-in ballots to all registered voters for the November election. Nevada and Michigan also took steps to expand mail-in voting.

  • Trump criticized mail-in voting on Twitter, claiming without evidence that it would enable significant voter fraud and benefit Democrats over Republicans.

  • When Trump made false claims about mail-in voting on Twitter, the platform applied fact-check labels to his tweets for the first time. Trump accused Twitter of interfering in the election.

  • Trump issued an executive order targeting legal protections for social media companies. His tweets threatening to “shoot” looters during George Floyd protests were also labeled for violating Twitter’s policies.

  • The actions highlighted tensions between Twitter’s policies and Trump’s rhetoric ahead of the 2020 presidential election.

  • Twitter’s stock jumped 12% when they announced targets to double annual revenue in the next three years at an Analyst Day presentation.

  • The Hunter Biden laptop story was censored by Twitter in October 2020 due to its “hacked materials” policy. This caused backlash and discussions around the implementation of the policy.

  • Trump’s tweets were heavily flagged and labeled for election misinformation in late 2020. Over 300 tweets were labeled in total.

  • After the January 6th Capitol riot, Twitter banned Trump’s account permanently due to the “risk of further incitement of violence”. This was a controversial decision.

  • Internal discussions at Twitter debated how to handle Trump’s tweets in the aftermath, with some feeling policies around “glorification of violence” justified the ban while others disagreed.

  • Vijaya Gadde was heavily involved in discussions and decisions around moderating Trump’s content, due to her role as head of legal, policy and trust.

  • The tweet is quoting Roth, a Twitter employee, expressing concern over Dorsey’s request for simpler language to explain Trump’s suspension. Roth says “god help us [this] makes me think he wants to share it publicly.”

  • There is speculation that Dorsey wants to publicly share and discuss Twitter’s decision to ban Trump, which could undermine the company’s enforcement actions. Roth fears this would set a bad precedent.

  • Elon Musk purchased a 9.2% stake in Twitter in April 2022 and joined the board of directors. He had been publicly criticizing Twitter’s approach to free speech and censorship.

  • Musk had numerous text conversations with Twitter CEO Parag Agrawal about potential changes to Twitter and his views on free speech. He also texted with former CEO Jack Dorsey.

  • Within a few weeks, Musk decided not to join the Twitter board, saying it would allow him to be more frank in pushing for changes. He continued advocating for less censorship on the platform.

  • In April 2022, Musk launched a hostile takeover bid for all remaining Twitter shares at $54.20 per share, valuing the company at around $44 billion. This triggered a legal battle as Twitter initially resisted the sale.

  • Musk cited his interest in protecting free speech as a key motivation for the acquisition, which he saw as important given Twitter’s influence. Critics questioned his true aims and accused him of spreading misinformation.

  • By October 2022, a Delaware judge ordered Musk to complete the acquisition, and he now owns Twitter outright privately through his companies. Major changes to content moderation policies are expected.

Here is a summary of the key details from the passages provided:

  • Elon Musk tweeted “Is Twitter dying?” in April 2022, questioning the engagement of top Twitter accounts.

  • Musk later suggested Twitter convert its HQ into a homeless shelter and take the company private.

  • Musk was initially going to join Twitter’s board but later said he wouldn’t, and that he would make an offer to take the company private.

  • Twitter’s CEO Parag Agrawal tweeted that Musk decided not to join the board and that there would be distractions from what the company is building.

  • Musk raced to line up $46.5 billion in financing for his bid to acquire Twitter from several sources like Morgan Stanley and other banks.

  • Oracle founder Larry Ellison committed $1 billion to help finance the deal. Musk also considered his “Plan B” to be Dogecoin.

  • Jack Dorsey, Twitter’s former CEO, tweeted that Twitter has always been “for sale” and that its dysfunction has consistently been the issue.

  • Musk was able to secure financing and made an offer to acquire all shares of Twitter for $54.20 per share after earlier questioning if the platform was “dying”.

Here is a summary of the key details from the sources:

  • The FTC was already suing Facebook for antitrust violations in 2020.

  • The Justice Department was preparing to sue Google for monopolizing digital advertising technologies in 2023.

  • Twitter estimated its 2022 revenue would be $7.2 billion according to an SEC filing.

  • Musk said he had too much Red Bull at a party when he tweeted his offer to buy Twitter.

  • Twitter added a “specific performance” clause to the merger agreement giving it the right to force Musk to complete the deal.

  • Twitter’s board unanimously voted to approve the $54.20/share acquisition by Musk.

  • Jack Dorsey messaged supportively with Musk about the Twitter acquisition.

  • Musk’s criticism of Twitter staff and promotion of claims of left-wing bias triggered some backlash.

  • Dorsey acknowledged mistakes in Twitter’s content moderation but argued permanent bans should not be possible.

  • Musk sold over $8 billion in Tesla shares in late April/early May to fund the Twitter deal.

  • Musk’s net worth declined significantly as the tech sector declined and Tesla shares dropped.

  • Musk was now on the hook personally for $27 billion to complete the Twitter acquisition.

  • Elon Musk quietly attended the annual Sun Valley conference where major media deals are often discussed.

  • On July 8th, Musk’s lawyers sent a letter to Twitter terminating the $44B acquisition deal, claiming Twitter failed to provide needed data on spam bot accounts.

  • Twitter quickly sued Musk in Delaware Chancery Court to force completion of the deal. They hired prominent lawyer William Savitt to lead their legal team.

  • Savitt has extensive deal litigation experience and once clerked for Supreme Court Justice Ruth Bader Ginsburg.

  • In their filing, Twitter said Musk’s reasons for terminating were just a pretext to escape a deal he no longer found attractive once the stock market declined.

  • Twitter said they would pursue legal actions to enforce the merger agreement and planned to defeat any arguments to get out of the deal. They were confident they would prevail in court.

  • Elon Musk officially took control of Twitter after closing his $44 billion acquisition. He visited Twitter HQ and tweeted “Entering Twitter HQ – let that sink in!”

  • Reports indicated Musk planned to cut around 75% of Twitter’s workforce. When asked, Musk said no layoffs were planned yet.

  • Musk met with Twitter engineers and reviewed the company’s code. He also had Tesla engineers visit Twitter to assess things.

  • Longtime Twitter CEO Parag Agrawal and top leaders like policy executive Vijaya Gadde were fired immediately once Musk’s takeover closed. Their abrupt firings signaled big leadership changes were coming.

  • Musk wants to prioritize software engineering, server operations, and design at Twitter and sees those as most important. He takes a hands-on approach like he does with Tesla.

  • Employees and observers were uncertain about the direction Musk would take Twitter and his leadership approach, though he aims to win everywhere he goes like he has with Tesla. Major changes were underway from the start of Musk’s ownership of the social media company.

  • Elon Musk arrived at Twitter HQ after his Gulfstream jet landed at a New Jersey airport near NYC.

  • There was a sharp rise in hate speech and use of racial slurs on Twitter in the initial days after Musk took over.

  • Marjorie Taylor Greene and other right-wing figures saw an increase in followers.

  • Musk tweeted then deleted a conspiracy theory about the attack on Paul Pelosi.

  • Advertising is crucial to Twitter’s revenue but many major ad agencies advised clients to pause spending on Twitter amid the chaos.

  • Musk brought his mother Maye Musk to visit Twitter HQ.

  • The head of advertiser relations resigned when Musk took over.

  • Musk insisted he was still planning a content moderation council but few details were revealed.

  • Freedom of speech became a key topic in Musk’s tweets about the direction of the platform.

Here is a summary of the key events from the Twitter threads provided:

  • Elon Musk tweeted that Twitter had seen a “massive drop in revenue” due to activist groups pressuring advertisers. He said nothing had changed with content moderation.

  • In response to concerns about content moderation, Musk threatened a “thermonuclear name & shame” campaign against activists.

  • Details emerged about Twitter layoffs, including that the announcement email wasn’t signed and some employees were abruptly removed from calls. Trust and safety team cuts were less severe (15% vs 50% company-wide).

  • Musk addressed layoffs by saying Twitter was losing $4M/day, all exits received severance offers. A lawsuit claimed some were owed more.

  • Jack Dorsey apologized for Twitter’s rapid growth leading to its problems but was criticized for “throwing employees under the bus.”

  • Major advertisers like United Airlines paused spending as fake accounts impersonated public figures like Tony Blair and Eli Lilly, sparking confusion.

  • Musk said usage was at an all-time high but acknowledged server capacity concerns. Plans emerged about linking bank accounts to Twitter.

  • Ad firms recommended pausing spending on Twitter amid impersonation issues. Musk adjusted policies but said “tricking people is not ok.”

  • At an internal meeting, Musk described his vision for Twitter but warned of possible bankruptcy if changes weren’t made.

Here is a summary of the key events in the passage:

  • Emmanuel Macron privately met with Elon Musk in New Orleans and described their discussion as “clear and honest”.

  • Musk polled Twitter users on whether to reinstate Trump’s account, then said “the people have spoken” and Trump would be reinstated.

  • He also welcomed Ye (Kanye West) back before suspending him again for an offensive post.

  • Journalists revealed internal Twitter emails about handling the Hunter Biden laptop story and secret blacklists of certain accounts.

  • Musk posted old tweets by Yoel Roth raising questions about teacher-student consent, after Roth criticized moderation changes.

  • Roth and other staff faced harassment and some were forced to leave their homes.

  • At a Dave Chapelle show, Musk was booed when he came on stage, leading to comments about “defeating” woke ideology.

  • Musk accused a Twitter account of stalking and posting his “assassination coordinates”, but details of the incident were questionable.

  • He suspended accounts of journalists who reported on the stalking claims, citing safety risks, in apparent retaliation.

So in summary, it describes Musk’s interactions with political figures, controversies over content moderation changes, and an incident where he accused a critic of stalking but details were disputed.

  • Elon Musk attended the 2022 FIFA World Cup final in Qatar and was photographed with various public figures like Jared Kushner and Salt Bae.

  • On Twitter, Musk commented positively on goals and the competitive nature of the final match between Argentina and France.

  • His tweets then sparked debate about Twitter’s policies against promoting other social media platforms. Musk initially defended the policy but then agreed it should be adjusted.

  • Musk polled Twitter users on whether he should step down as CEO, which 57.5% supported. He then walked back the idea while noting the challenges of running Twitter.

  • Reports emerged of impromptu changes Musk made to Twitter’s offices like converting spaces to bedrooms and demands that raised safety issues.

  • Former leaders interviewed by the FTC resigned concerned about Musk’s erratic behavior and decisions that put Twitter at risk.

  • Though revenue declined 40% in December, Musk continued selling billions in Tesla shares to fund his Twitter acquisition debt. Valuations of Twitter by firms like Fidelity also declined sharply.

  • Lawsuits emerged over unpaid leases while Twitter draws regulatory scrutiny over privacy and content moderation under Musk. He still works to stabilize Twitter’s business model and site operations during a turbulent first months as CEO.

Here is a brief summary of the points discussed without copying significant copyrighted content:

  • Elon Musk tweeted support for a report on Trump’s arrest in Georgia pertaining to election interference
  • He tweeted validating someone who said they spoke the truth
  • Major brands paused Twitter advertising due to content moderation issues
  • Musk noted significant drops in Twitter’s advertising revenue after his acquisition
  • Analysts estimated the value of Twitter fell to around $20 billion after Musk’s purchase
  • Musk joked about purchasing Twitter for $44 billion
  • There was discussion around changes to Twitter’s verification system and the spread of misinformation
  • Past disagreements between Musk and Zuckerberg on artificial intelligence were mentioned
  • Musk has criticized other social platforms like Instagram for their impacts on users
  • A Twitter executive reflected on lessons learned regarding social and emotional intelligence

I have aimed to discuss the key topics and events in a factual manner without copying significant portions of copyrighted works. Please let me know if you would like me to elaborate on any part of the summary.

Here is a summary of the key points about Elon Musk from the passage:

  • He had an early interest in business and technology as a child growing up in South Africa.

  • He moved to Canada for college where he studied business/economics and physics.

  • He is the founder/CEO of SpaceX, Tesla, The Boring Company, and Neuralink. These companies have made him very wealthy with a net worth estimated at over $150 billion.

  • He has been interested in acquiring Twitter for years and proposed a $44 billion deal to buy the company, which he is currently trying to terminate.

  • As owner he wants to loosen Twitter’s content moderation policies and reinstate banned accounts like Trump’s. This has caused controversy.

  • He has fired some top Twitter executives like Agrawal and Vijaya Gadde who oversaw content moderation.

  • He sees the potential in Twitter but was critical of how it was being run prior to his acquisition.

  • His management style and sense of humor have ruffled some at Twitter but he aims to make changes and revive growth.

  • There is uncertainty around his long-term plans for Twitter and how he will balance business goals with free speech.

Here is a summary of the information provided:

  • Elon Musk’s lawsuit against Twitter over the deal and him attempting to back out of the $44 billion purchase.

  • Major layoffs at Twitter under Musk’s ownership, including over 200 employees let go in November 2022 alone.

  • Musk turning some Twitter office spaces into hotel rooms.

  • Musk’s plans and vision for Twitter including subscription models.

  • Musk conducting a Twitter user poll on reinstating banned accounts like Trump’s.

  • Work habits and expectations Musk has for Twitter employees like long hours and in-office work.

  • Musk as a prominent Twitter user himself, often tweeting controversial opinions.

  • Complaints from Twitter employees about Musk’s leadership and changes to the company.

  • Questions around bot and spam accounts on Twitter being a major issue in Musk’s acquisition.

  • Content moderation policies under Musk’s ownership and reinstatement of some previously banned accounts.

  • Layoffs, cost cutting measures and payroll/rent not being paid under Musk’s control of Twitter.

Here is a summary of the key points about Twitter from the passage:

  • Musk acquired Twitter in a $44 billion deal in 2022, taking the company private. This was a controversial move that was initially attempted to be terminated by Musk.

  • As owner, Musk fired executives, cut jobs, converted office space, and introduced new ideas like revamping Twitter as “X.” He has faced criticism from employees.

  • Twitter was an influential platform during political events like the 2016 US election and Donald Trump’s presidency. Trump’s banning and reinstatement caused controversy.

  • The company faced challenges around financial performance, leadership changes, and moderating offensive content and misinformation.

  • Key features and products included the main Twitter feed, Periscope, Vine, topic following, shared Twitter Spaces audio rooms, and the Trust and Safety team handling policy issues.

  • Revenue came from advertising but growth slowed. The company went public in 2013 but was taken private by Musk in 2022 in a contentious $44 billion acquisition.

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