FAST SUMMARY - All In_ How Great Leaders Build Unstoppable Teams - Mike Michalowicz

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Here is a TLDR summary of the content:

The book provides a formula for business leaders to build "all-in" teams where employees care as much about the company's success as the leaders do.

The formula has 4 key components:

  1. Fit - Match the right people to the right roles based on qualities, qualifications, and potential abilities.

  2. Ability - Seek people with innate talents and who have the desire/potential to develop key skills, not just existing experience.

  3. Safety - Ensure employees feel physically, financially, and psychologically safe so they can reach their potential.

  4. Ownership - Give employees control, intimate knowledge, and investment in their work to foster psychological ownership and act like owners.

By following this "FASO" model - clarifying roles, recruiting talent with high potential, building a secure environment, and encouraging ownership mindsets - leaders can transform average teams into extraordinary ones where every employee cares deeply about the organization's success.

Here are the note references from the book with links back to the text:

INTRODUCTION

a pen: Will Stewart, “Pictured: Guard Who Ruined £740,000 Painting by Drawing Eyes on It,” Mail Online, February 11, 2022, dailymail.co.uk/news/article-10502763/Pictu... Accessed July 3, 2022.

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“I’m very proud of this piece”: “Where Museum Guards Pick the Art,” CBS News, March 27, 2022, cbsnews.com/news/baltimore-museum-of-art-gu... Accessed July 3, 2022.

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CHAPTER 2: ELIMINATE ENTROPY

once in every six thousand or so attempts: Daniel B. Murray and Scott W. Teare, “Probability of a Tossed Coin Landing on Edge,” Physical Review E 48, issue 4 (October 1993): 2547–52, journals.https://journals.aps.org/pre/abstr...

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CHAPTER 3: RECRUIT POTENTIAL

at a given salary range: Dana Rodriguez, “A Practical Definition of ‘A Player,’ ” Topgrading, November 22, 2018, topgrading.com/resources/blog/a-practical-d...

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Eddie Van Halen is one of the best: Jim Farber, “Eddie Van Halen, Virtuoso of the Rock Guitar, Dies at 64,” New York Times, October 6, 2020, nytimes.com/2020/10/06/arts/music/eddie-van... Accessed September 2, 2022.

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CHAPTER 5: MAINTAIN A SECURE AND ACCEPTING ENVIRONMENT

the term “unintended consequences”: “Unintended Consequences,” Wikipedia, May 30, 2008, en.wikipedia.org/wiki/Unintended_consequences. Accessed November 20, 2022.

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violent crimes increased: Radha Iyengar, “I’d Rather Be Hanged for a Sheep Than a Lamb: The Unintended Consequences of ‘Three-Strikes’ Laws,” NBER, February 7, 2008, nber.org/papers/w13784.

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In Australia, a study showed: Mike Archer, “Ordering the Vegetarian Meal? There’s More Animal Blood on Your Hands,” The Conversation, December 15, 2011, theconversation.com/ordering-the-vegetarian...

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“Ghost Girls” was the name: Kate Moore, “The Forgotten Story of the Radium Girls, Whose Deaths Saved Thousands of Lives,” BuzzFeed, May 5, 2017, buzzfeed.com/authorkatemoore/the-light-that... Accessed November 30, 2022.

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Project Aristotle: Charles Duhigg, “What Google Learned from Its Quest to Build the Perfect Team,” New York Times Magazine, February 25, 2016, nytimes.com/2016/02/28/magazine/what-google... Accessed December 4, 2022.

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CHAPTER 6: FOSTER PSYCHOLOGICAL OWNERSHIP

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This supports research around: Bill Fotsch and John Case, “The Business Case for Open-Book Management,” Forbes, July 25, 2017, forbes.com/sites/fotschcase/2017/07/25/the-... Accessed April 14, 2023.

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“Everyone here has a custodial relationship”: Patricia Corrigan, “Baltimore Museum Security Staff Curate a Show of Their Own,” Next Avenue, April 29, 2022, nextavenue.org/museum-security-staff-member... Accessed December 26, 2022.

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“Not at all familiar”: “Jon L. Pierce,” The Science of Ownership, October 8, 2014, thescienceofownership.org/facesvoices/featu...

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Pierce, Rubenfeld, and Morgan published an article: Jon L. Pierce, Stephen A. Rubenfeld, and Susan Morgan, “Employee Ownership: A Conceptual Model of Process and Effects,” Academy of Management Review 16, no. 1 (January 1991): 121–44, jstor.org/stable/258609. Accessed December 26, 2022.

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CHAPTER 10: UP-LEVEL EMPLOYEE EXPERIENCE AND PERFORMANCE

A study conducted by Umeå University: Tracy Brower, “Learning Is a Sure Path to Happiness: Science Proves It,” Forbes, October 17, 2021, forbes.com/sites/tracybrower/2021/10/17/lea... Accessed November 23, 2022.

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94 percent of employees: Abigail Johnson Hess, “LinkedIn: 94% of Employees Say They Would Stay at a Company Longer for This Reason—And It’s Not a Raise,” CNBC, February 27, 2019,cnbc.com/2019/02/27/94percent-of-employees-... Accessed November 21, 2022.

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Gary Chapman and Paul White’s: Karl Moore, “The 5 Languages of Appreciation at Work,” Forbes, April 18, 2022, forbes.com/sites/karlmoore/2022/04/18/the-f... Accessed November 20 2022.

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On a strength-to-density ratio: “Strong Like Spider Silk,” Science, November 20, 2018, science.org/content/article/spider-silk-fiv... Accessed December 30, 2022.

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In his TED Talk: Tom Wujec, “Build a Tower, Build a Team,” TED Talk, ted.com/talks/tom_wujec_build_a_tower_build... Accessed November 20, 2022.

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United Nations’ Least Developed Country: United Nations, “Least Developed Country Category: Bhutan Profile,” un.org/development/desa/dpad/least-develope... Accessed November 20, 2022.

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Oxford Poverty and Human Development Initiative: Oxford Poverty and Human Development Initiative, “Bhutan’s Gross National Happiness Index,” ophi.org.uk/policy/bhutan-gnh-index. Accessed November 20, 2022.

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World Economic Forum’s article: Lyonpo Loknath Sharma and Ratnakar Adhikari, “What Bhutan Got Right About Happiness—and What Other Countries Can Learn,” World Economic Forum, weforum.org/agenda/2021/10/lessons-from-bhu... Accessed November 20, 2002.

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CHAPTER 11: ADAPT TO CHANGING WORK ENVIRONMENTS

get your ass in the office: Kim Bhasin, “Best Buy CEO: Here’s Why I Killed the ‘Results Only Work Environment,’ ” Business Insider, March 18, 2013, businessinsider.com/best-buy-ceo-rowe-2013-3. Accessed November 23, 2022.

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Here is a TLDR of the content:

The article references research by Seth Stevenson that found Best Buy's "Results-Only Work Environment" (ROWE), which doesn't monitor how employees do their work, to be "fundamentally flawed." It also notes that Best Buy had an outlier revenue year in 2021. Other references include:

  • US Surgeon General Vivek Murthy on the "loneliness epidemic" at work

  • Journalist Justin Fox on whether workers are more productive at home

  • Research showing how presenteeism (going to work sick) reduces productivity

  • An example of a Burger King employee who never missed a day of work in 27 years but was given an underwhelming reward

The content covers issues related to productivity, remote work, attendance policies, and employee loyalty/engagement. The overall suggestion is that rigid policies around when and how employees work are often counterproductive.

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